IT Infrastructure Support

Server sprawl. Storage needs. Network equipment interoperability. All lead to soaring capital equipment and operation costs and low service quality. It pays to have an IT partner with a structured approach to delivering data center management services.

Cubic brings expertise, best practices and a consulting-led approach to enterprise data center support services. We design and manage data centres across heterogeneous platforms. We implement virtualization and standardization initiatives, and migrate systems and applications to the cloud. Our global management support centres cover your operations 24/7. As a result, you optimize your data center resources, improve service levels, boost performance and reduce costs.

Engineers at Cubic ‘s Centres of Excellence construct and test complex real-world client environments. We then apply our knowledge and platform expertise to address your challenges and recommend the most effective ways to take the performance of your data center to the next level.

Improve Productivity, Processes and Security

Managing a workspace ecosystem is a complex challenge, especially when your user base is spread across multiple remote locations.

Cubic offers customized workspace services that significantly improve data management, productivity, processes and security across your company.

Cubic services saved a leading service provider 40% in annual support and maintenance costs, and increased a hotel management firm’s business transactions by 30%. Put us to work to tackle your IT challenges.

Our service offerings include:

  • End-User Computing:A single-point of ownership and accountability for all IT services consumed by business users
  • Imaging: Centralized, enterprise-wide multimedia archiving
  • Service Management:For automation, resiliency, predictive management, compliance and audit readiness
  • Knowledge Management:A single-point of ownership for an enterprise-wide knowledge base
  • Asset Management:Visibility and dynamic reporting on IT property; assets, and compliance application deployments, platform updates and migration
  • Desktop Virtualization: Migrating business applications to Microsoft, Citrix and VMware software-as-service models
  • Messaging and Directory:Platform consolidation and enhancements

Reduce Costs and Improve Efficiency

Inadequate monitoring and tracking tools and lack of expertise make it difficult to effectively manage business-critical applications.

Cubic provides world-class application support and services for global clients. We manage your applications so you can focus on running and growing your business. We apply innovative technology and industry best practices to continually optimize application availability and performance.

Our services include:

  • Application Packaging, including, software portfolio audit and analysis, planning, workflow and documentation, re-packaging and post-packaging
  • Development-Test-Acceptance-Production covering test design and implementation with well-defined service level and operation level agreements
  • DevOps that transforms organization into a unified delivery team across agile development, infrastructure and operations
  • Enterprise Mobility to manage smartphones, tablets and laptops support systems, and implements enterprise-wide security policies
  • Database Management which administers and optimizes Oracle, Microsoft SQL, and MySQL on UNIX, Linux and Windows platforms
  • Application Management to delivers complete functional and Tier 1 and Tier 2 support for legacy, web-based and custom applications, and off-the-shelf products from leading vendors

Boost Productivity with Proactive Technical Support

Technical support is no longer a reactive function. To keep your business running and employees productive, you have to anticipate problems and put systems in place to mitigate impact. That requires a proactive, experienced approach based on predictive analytics.

Cubic offers a comprehensive portfolio of maintenance and technical support services for global enterprises. Through our onshore and offshore services, we quickly resolve-and often prevent-IT problems.

Our 24/7, remote and on-site technical support goes beyond traditional service delivery. Our highly skilled technicians collaborate with your in-house engineers to understand key product functionality and technology issues. Then we leverage that knowledge with our tools to recommend and implement processes to improve the quality of support services across your company.

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