Focus on what you need
HR365 helpdesk offers different ticket views to help you automatically organize your tickets based on priority, category, time, status, or groups. This helps your agents save time deciding which ticket needs their attention first.
Provide internal and external support with your nee helpdesk. Employees and customers can submit help requests to your support team through a customer portal, via email, or through an embedded widget on your site. Support agents can then work on these requests, tracked as issues in a queue. Teams like yours can provide support across IT, HR, legal, finance and more.